Support

Write to support@mcpdevices.app. A person answers, usually within one business day.

Quick answers

A printer shows “Not connected”. Check that it is on and its cable is plugged in. In AI Hardware Hub click “Print test” to try it. Windows must be able to print to it too.

Claude doesn’t see my devices. Open AI Hardware Hub on that computer: the dot next to the clock must be green. Then check the connector in Claude points to https://mcpdevices.app/mcp.

I forgot my password. Reset it here.

How do I remove a computer or my account? In your account: “Manage” under the computer, or “Account” at the bottom of the page.

For developers. See the API reference.

Or email support@mcpdevices.app.